Thank you for choosing Lumy Nails! Every set of our press-on nails is handcrafted with care and quality. Please read our shipping terms and delivery details below.
1. Order Processing Time
All orders require 2 to 4 business days for processing and quality inspection before dispatch.
Please note that processing times do not include weekends or official holidays. Once your order is dispatched, you will receive a shipping confirmation email containing your tracking information.
2. Shipping Rates & Free Shipping Thresholds
We offer Standard Shipping worldwide. Free shipping is automatically applied at checkout when your order reaches the designated threshold for your country/region:
| Destination | Standard Shipping Fee | Free Shipping On Orders Over |
|---|---|---|
| United States | $4.90 USD | $39.00 USD |
| Canada | $5.90 CAD | $49.00 CAD |
| United Kingdom | £3.90 GBP | £29.00 GBP |
| Europe (EU Countries) | €4.90 EUR | €39.00 EUR |
| Australia | $6.90 AUD | $59.00 AUD |
| Rest of the World | $5.90 USD | $59.00 USD |
3. Estimated Delivery Times
Once dispatched, standard delivery times vary by destination:
- United States & United Kingdom: 5 to 10 business days
- Canada, Europe & Australia: 6 to 12 business days
- Rest of the World: 7 to 15 business days
Total Estimated Delivery Time = Processing Time (2-4 business days) + Shipping Time.
4. Order Tracking & Address Changes
- Order Tracking: Once your package has shipped, a tracking number and link will be sent to your email. You can follow your package's progress at any time.
- Address Changes: If you need to change your shipping address, please contact us immediately at support@lumynails.com before your order is dispatched. Once a package is shipped, the delivery address cannot be modified.
Need Help with Shipping?
If you have any questions or if your package is delayed, please contact us with your order number:
Email: support@lumynails.com
Warehouse Address (returns not accepted directly): 1111B S. Governors Ave, STE 28486, Dover, DE 19904, USA
Company Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA